Frequently Asked Questions

You have questions, we have answers

Dealer Questions
Here are seven compelling reasons to work with us
Kitchens Built for the US Market
– Engineered and manufactured in Germany with adaptations for the US market.
– Designed for easy installation in the US.
– Accommodates US electrical appliances.
– US-based support in US time zones for fast and clear communication.
Highly Customizable Kitchens
– Broad and deep product portfolio with many specifications.
– Offers near-bespoke kitchen cabinets through extensive options.
– Cost advantage for business partners and end customers.
– Custom-like product at attractive standard pricing.
Predictable and Dealer-Friendly Economics
– All transactions in US dollars.
– Pricing reflects predictable landed cost.
– No separate duty bills or customs administration.
– Transparent freight pricing based on cube, destination ZIP, and service level.
End-to-End Logistics
– Operational distribution center in North Carolina.
– Delivery options tailored to customer or dealer workflow.
– Delivery options include dock-to-dock, curbside, or final mile to end customer.
– We manage importation and ocean freight with no extra paperwork or cost on the customer side.
Service Parts and Quality Assurance in the US
– US-based repair and replacement parts shop in North Carolina.
– Skilled craftspeople in North Carolina with ongoing training from German experts.
– Dedicated technical support and installer training for smooth first installations.
Marketing That Moves Product
– Dealer-ready image library and PR materials.
– Co-brandable assets for launches and promotions.
Product Care
– Kitchens are robust, durable, and of the highest quality.
– Detailed care guidelines provided for longevity, durability, and beauty.

Shipping and Delivery
Where can I buy Schueller furniture?
We sell our products exclusively to selected retail partners.
We also recommend that you use our kitchen inspiration page, which includes some ideas on how our units might look in your kitchen. You can access the kitchen inspiration page here

General Information
What does a Novalina kitchen cost
We cannot specify a general price for a kitchen as designing a kitchen is an extremely personal matter and there are many factors to consider. For example, the size, equipment and functionality as well as the choice of materials and design. This is why we recommend that you visit a retailer in your area for inspiration and advice. Use our retailer search function to find the right retailer for you.
How long is the warranty on your kitchens?
All information on warranty claims can be obtained from your specialist retailer.
What is a German kitchen?
German kitchens are cabinetry systems manufactured in Germany to exacting engineering standards. Production is largely automated, which means components are built to very tight tolerances — the kind of precision that’s difficult to achieve at scale any other way. The result is cabinetry with reliable fit, smooth operation, and storage systems designed around how people actually use a kitchen. For homeowners and designers, German cabinetry is associated with durability, functional clarity, and clean architectural lines.
Are German kitchens better than other kitchens?
“Better” depends on what you value. German kitchens — including Novalina, manufactured by Schüller Möbelwerk GmbH — are engineered for consistent performance: drawers that operate smoothly, doors that align accurately, and cabinet structures built to hold up over time. The automated, standardized production process makes that level of quality repeatable across every order. For homeowners and designers who prioritize reliability and strong design flexibility, that combination is hard to match.
What is the difference between German kitchens and American kitchens?
The fundamental difference is in how the cabinetry is engineered. German kitchen systems are produced in highly automated factories where precision is built into the process — modular construction, tight component tolerances, and storage solutions designed for efficiency. American cabinetry tends to place more emphasis on decorative styling and custom craftsmanship. Neither approach is wrong, but German systems offer a particular combination of consistent fit, smooth functionality, and design versatility that suits a wide range of architectural projects.
Are German kitchen cabinets customizable?
Yes — extensively. Cabinet widths, heights, storage configurations, finishes, and internal accessories can all be combined to create a layout tailored to the space and the people using it. With Novalina, every kitchen is manufactured to order based on the design developed by the dealer or design professional, so the result is configured for your project rather than adapted from stock.
What is Novalina?
Novalina is a German kitchen cabinet brand manufactured by Schüller Möbelwerk GmbH in Bavaria. Schüller is one of Europe’s most established kitchen manufacturers, with a production facility in Herrieden, Bavaria, that combines advanced automation with strict engineering standards. In North America, Novalina is distributed exclusively by Schueller Furniture North America. The collection spans contemporary minimalist interiors to warmer transitional spaces, giving homeowners and designers a broad palette to work from without sacrificing the precision the manufacturing is known for.
Where are Novalina kitchen cabinets made?
Every Novalina kitchen is manufactured at Schüller Möbelwerk GmbH’s factory in Herrieden, Bavaria. The facility uses advanced production technology to build cabinet components with tight tolerances, and each kitchen is assembled to order based on the specifications submitted by the dealer. That build-to-order approach means accurate fit, consistent door and drawer operation, and reliable long-term performance — the same standard across every project.
What kitchen styles can be created with Novalina?
The range is broad. For contemporary projects, Novalina offers handleless cabinetry, clean architectural profiles, and matte or gloss finishes that suit modern and minimalist kitchens. For spaces that call for more warmth or texture, the collection includes wood tones, structured surfaces, and framed elements that translate well into transitional or traditional interiors. That versatility means designers and homeowners can draw on a wide range of kitchen design inspiration while working within the same engineered cabinetry system.
How does the Novalina kitchen planning process work?
Novalina kitchens are designed through an authorized dealer, interior designer, or architect. The design professional measures the space, develops the layout, and guides selections across cabinet styles, finishes, and storage solutions. Once a design is finalized, Novalina reviews the specifications to confirm dimensions and configurations before production begins in Germany. That review step is a meaningful safeguard — it means issues are caught at the plan stage, not on site.
How are Novalina cabinets used within a kitchen project?
Novalina provides the cabinetry for both renovations and new construction. Because every cabinet is produced to order, dimensions can be configured to fit the room precisely rather than working around standard stock sizes. The authorized dealer manages the order and coordinates with the homeowner’s contractor or installer to make sure the cabinetry integrates smoothly into the broader project schedule.
What information helps when starting a Novalina kitchen design?
Inspiration images are a good starting point — they communicate style and atmosphere in ways that are hard to put into words. It also helps to come with a clear sense of how the kitchen gets used day to day: cooking habits, storage priorities, appliance requirements, and any constraints in the space. Architectural drawings, if available, give the designer a head start. The more context you can provide upfront, the faster the design process moves and the better the outcome tends to be.
What is the typical timeline for planning and installing a Novalina kitchen?
Most projects follow three stages. Design and planning — including layout development and finish selections — typically takes two to four weeks, or longer, depending on how quickly decisions are made. Once an order is placed, the cabinetry is manufactured in Germany and shipped to Novalina’s North Carolina warehouse; production and shipping generally take ten to twelve weeks. From order and payment confirmation to arrival at the dealer, the total is around twelve to 14 weeks, after which installation proceeds on the project’s schedule.
When is Novalina a good choice for a kitchen project?
Novalina suits homeowners and design professionals who want cabinetry that can be configured precisely for a space without compromising on manufacturing quality. The collection covers a wide range of finishes, cabinet configurations, and storage systems, which makes it adaptable to many different architectural contexts. And because every kitchen is built to specification, designers aren’t working around the constraints of stock sizing — the cabinetry fits the project, not the other way around.
How does Novalina maintain consistent quality?
Every project starts with a verified design submission from the dealer or design professional. Before manufacturing begins, Novalina reviews the specifications to confirm cabinet selections, configurations, and dimensions. The cabinetry is then produced in Germany using Schüller’s established engineering and production processes. That structured workflow — design verification followed by precision manufacturing — is what makes quality consistent across projects of very different sizes and styles.
How long should well-built kitchen cabinets last?
Material quality, manufacturing precision, installation, and everyday use all play a role. Cabinetry built with durable materials and accurate tolerances maintains smooth operation and structural integrity far longer than lower-spec alternatives. A well-designed layout helps too — when storage is thoughtfully planned, the kitchen works with you rather than against you, which reduces wear over time. Properly cared for, a well-built kitchen should serve a household reliably for decades.
How are minimalist trends reflected in contemporary kitchen design?
Minimalism in kitchen design is less about removing things and more about making every element earn its place. In practice, that means handleless cabinetry, integrated appliances that disappear into the overall composition, and storage systems that keep surfaces clear. Neutral palettes like whites, warm greys, and natural wood tones let materials and proportions do the work rather than color or decoration. The best minimalist kitchens feel calm rather than cold, and functional rather than sparse. Novalina’s collection includes a broad range of options in this direction, with finishes and profiles designed specifically for contemporary architectural interiors.
How do material and finish choices shape a kitchen’s character?
Materials and finishes are where a kitchen’s personality is established. Current direction in high-end kitchen design favors layering by combining matte lacquer with natural wood grain, or pairing stone-effect surfaces with brushed metal hardware, to create visual depth without busyness. Soft-touch and matte finishes have largely replaced high gloss as the default for contemporary spaces, offering a more refined, tactile quality. Earthy tones in warm whites, greiges, terracottas, and deep greens are replacing cooler grey palettes and giving kitchens a more grounded, timeless feel. The right combination depends on the space’s architecture, the lighting, and how the kitchen connects to adjacent rooms.
What role do textures play in modern kitchen design?
Texture is what keeps a minimal kitchen from feeling flat. When surfaces are clean and uncluttered, the tactile quality of materials becomes more prominent, for example, the grain of a wood veneer, the slight roughness of a matte finish, the cool smoothness of a stone countertop. Layering these contrasts thoughtfully adds depth and warmth without visual noise. In contemporary kitchen design, texture is often the detail that makes a space feel considered rather than simply expensive. Novalina’s range includes structured surfaces and varied finish options that support this kind of nuanced, material-led design.
How can smart design make the most of a smaller kitchen?
A smaller, well-designed kitchen outperforms a larger, carelessly designed one. The fundamentals are workflows that keep preparation, cooking, and cleanup zones logically connected and storage that uses vertical space rather than floor area. Tall cabinets, pull-out interior fittings, and integrated appliances reclaim space that standard layouts leave on the table. An island or peninsula, even a compact one, can add both worktop and storage while defining the kitchen within an open-plan space. Because Novalina kitchens are built to order with configurable dimensions, layouts can be optimized for the room rather than forced to fit stock sizing.

Cleaning & Care
How do I clean my furniture?
We recommend different methods for cleaning and caring for different materials and surfaces.
Wood / veneer
Permitted cleaning
Use a soft, lint-free cloth and a little lukewarm water.
Strong level of dirtiness
In the case of dried stains, a cleaning agent, such as universal cleaner.
Notes
To remove all dirt particles, always wipe along the grain of the wood. After cleaning, rub thoroughly until dry.
Plastic, directly coated, matt (Plastic laminate)
Permitted cleaning
Moist cloth and some mild cleaning agent, like universal cleaner.
Strong level of dirtiness
Allow the undiluted universal cleaner to work in a bit and wipe off with a moist cloth. Degrease the surface with grease solvent via gentle abrasion.
Notes
When cleaning with universal cleaner, wipe off with a moist cloth to avoid streaks. Too much pressure can result in shiny spots.
Film-laminated (Plastic)
Permitted cleaning
Moist cloth and some mild cleaning agent, like universal cleaner.
Strong level of dirtiness
Allow the undiluted universal cleaner to work in a bit and wipe off with a moist cloth.
Notes
Do not use any abrasive cleaning utensils, such as microfibre cloths. When cleaning with universal cleaner, wipe off with a moist cloth to avoid streaks.
Satin lacquer, matt velvet lacquer, UV lacquer, matt lacquer laminate
Permitted cleaning
Use a soft, lint-free cloth and a little lukewarm water. In the case of light soiling, some cleaning agent, such as universal cleaner.
Strong level of dirtiness
Grease solvent or moist dirt eraser. Move the sponge across the surface with a slight amount of pressure. Too much pressure can result in shiny spots.
High gloss lacquer (High gloss lacquer, laminate, lacquer laminate / UV lacquer, high gloss)
Permitted cleaning
Use a soft, lint-free cloth and a little lukewarm water.
Strong level of dirtiness
Cleaning agent, such as universal cleaner. Wipe off with a moist cloth to avoid streaks.
Notes
Do not use any abrasive cleaning utensils, such as microfibre cloths. Never dry high-gloss fronts.
Glass (Clear glass, glazed glass)
Permitted cleaning
Use a soft, lint-free cloth and a small quantity of glass cleaner.
Strong level of dirtiness
Universal cleaner, grease solvent or moist dirt eraser. Move the sponge across the surface with a slight amount of pressure.
Notes
Too much pressure can result in shiny spots. After cleaning, finish off with a damp cloth and then dry thoroughly.
Worktops (HPL, plastic)
Permitted cleaning
Moist cloth and some mild cleaning agent, like universal cleaner.
Strong level of dirtiness
Allow the undiluted universal cleaner to work in a bit and wipe off with a moist cloth. Degrease the surface with grease solvent via gentle abrasion.
Notes
In the case of worktop decors with wooden structures, always wipe in the direction of the grain to remove all the dirt particles.
Cabinet inner sides (Plastic)
Permitted cleaning
Moist cloth and some mild cleaning agent, like universal cleaner.
Strong level of dirtiness
Allow the undiluted universal cleaner to work in a bit and wipe off with a moist cloth.
Anodised aluminium surface
Permitted cleaning
Use a soft, lint-free cloth and a little lukewarm water. In the case of light soiling, some cleaning agent, such as universal cleaner.
Strong level of dirtiness
Anodizing cleaner pure on a dry cloth. In the case of severe soiling of nylon fleece, clean by rubbing with increased pressure.
Notes
When cleaning with universal cleaner, wipe off with a moist cloth to avoid streaks. Polish the surface after cleaning with a fresh, soft and dry cloth.
Handles / handle strips
Permitted cleaning
Use a soft, lint-free cloth and a little lukewarm water.
Strong level of dirtiness
Cleaning agent, such as universal cleaner.
Notes
When cleaning with universal cleaner, wipe off with a moist cloth to avoid streaks.
Sink
Stainless steel
Permitted cleaning
Use a soft, lint-free cloth and a little lukewarm water. In the case of light soiling, some cleaning agent, such as universal cleaner.
Strong level of dirtiness
Allow the undiluted universal cleaner to work in a bit and wipe off with a moist cloth. Remove water stains with vinegar cleaner or stainless steel cleaner.
Notes
When cleaning with universal cleaner, wipe off with a moist cloth to avoid streaks. Rub dry in order to avoid water stains. Always remove film (such as iron chips after newly installing water pipes) immediately using a standard stainless steel cleaner.
Plastic, composite material
Permitted cleaning
Moist cloth and some mild cleaning agent, like universal cleaner.
Strong level of dirtiness
Allow the undiluted universal cleaner to work in a bit and wipe off with a moist cloth. Degrease the surface with grease solvent via gentle abrasion.
Luminaires
Permitted cleaning
Dry or slightly moistened lint-free cloth.
Notes
Before cleaning, switch luminaire off, allow to cook and pull out the mains plug.




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