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Privacy Policy

1. Introduction

Welcome to Novalina by Schueller Furniture North America Inc. (“Novalina,” “we,” “us,” “our”). We value your privacy. This policy explains how we collect, use, disclose, and protect your personal data when you visit and interact with our website (novalina.com) and use our services.

2. Data We Collect

  • Personal Information you provide voluntarily (e.g., name, contact info, address) when subscribing to newsletters, requesting catalogs, making inquiries, or signing up for services.
  • Technical Data such as IP address, browser type, device information, browsing behavior, and cookies.
  • Usage Data from analytics tools about interactions with the website to improve user experience.

3. Cookies and Tracking Technologies

We may use cookies and similar technologies (e.g., Google Analytics, marketing pixels) to track website performance, enable essential site functionality, and provide personalized content or advertising. You can manage cookie preferences via your browser settings or our cookie banner.

4. Lawful Bases for Processing

We process your data only when lawful, including:

  • Consent (e.g., for newsletters or tracking cookies)
  • Performance of a contract or to respond to inquiries
  • Legal compliance or to protect our legitimate interests (e.g., website security, fraud prevention)

5. How We Use Your Data

  • To respond to your inquiries and provide requested services (e.g., catalog distribution, appointment scheduling)
  • To send marketing communications, if you’ve consented (you can unsubscribe anytime)
  • To analyze and improve our website and services
  • For legal compliance, fraud prevention, and security purposes

6. Data Sharing with Third Parties

We may share your data with trusted service providers to support our operations (e.g., IT hosting, analytics, email delivery), only under strict confidentiality agreements. We do not sell your personal data.

7. International Transfers

If any data is transferred outside your country of residence, we ensure it’s protected by appropriate safeguards such as Standard Contractual Clauses or equivalent protections.

8. Data Retention

We retain your data only as long as necessary—for the purpose collected, for legal compliance, or to resolve disputes. Contact us if you’d like more information on specific retention periods.

9. Your Rights

Depending on your location, you may have the right to:

  • Access and correct your data
  • Request deletion (“right to be forgotten”)
  • Restrict or object to processing
  • Withdraw consent at any time
  • Request data portability

To exercise these rights, contact us at the details below. We will process your request within applicable legal timeframes.

10. Security Measures

We employ technical and organizational security measures (e.g., TLS encryption, encrypted storage, controlled access, regular security audits) to protect your data.

11. Minors

Our site is not intended for minors under 16. We do not knowingly collect their personal data. If discovered, we will promptly delete it.

12. Updates to This Policy

We may update this policy periodically (e.g., due to legal updates or changes in processing). The effective date will always be displayed at the top. We recommend checking back regularly.

13. Contact Us

For questions or, comments, requests, feedback, notices or any other communication regarding these Terms and this Site, please contact:

Schueller Furniture North America Inc.
7850 NW 32nd St Unit A+B, Doral, FL 33122
Email: dana.Girard@schueller-furniture.com